The Recall Desk
HighNHTSA·23V395000·Announced 2023-01-06

Altec aerial device trucks: forward collision braking system software miscalibration

Altec is recalling 2020-2023 aerial device trucks due to collision mitigation system software that may not be calibrated correctly, preventing the active braking system from activating. This increases the risk of a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a critical safety system failure (forward collision avoidance/automatic emergency braking). No injuries or crashes have been reported as of the recall date, making the hazard currently theoretical. Per the rubric, risk-of-harm products where injury has not yet been reported score as High (3).

Plain-English summary

Altec Industries, Inc. is recalling certain 2020-2023 model year D4000B, D2000B, and AC18 aerial device trucks. The forward collision avoidance automatic emergency braking system software may not be calibrated correctly.

Due to this software miscalibration, the active braking system may fail to activate as intended. This increases the risk of a crash.

Owners will be notified to take their vehicles to their respective OEM service center for a free software update and road-test. Owner notification letters were expected to be mailed on July 28, 2023. Owners may contact Altec's customer service at 1-877-468-5832 or NHTSA's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) for more information.

The recalled product

Product
2021 ALTEC AERIAL DEVICE
Brand
ALTEC
Manufacturer
Altec Industries, Inc.
Category
Vehicle
Hazard
  • collision-mitigation-failure
  • crash-risk
Affected units
59

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • AERIAL DEVICE

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · ALTEC

Same category