The Recall Desk
Our severity:HighNHTSA·21V970000·Announced 2021-12-14

Tourig Recalls 2017 Mercedes-Benz Sprinter Motorhomes Due to Fire Risk

Tourig is recalling one 2017 Mercedes-Benz Sprinter motorhome because excessive voltage may damage components, increasing the risk of a fire.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire risk) where injury has not yet been reported, which corresponds to a High severity score of 3 per the rubric.

Plain-English summary

Tourig is recalling one 2017 Mercedes-Benz Sprinter vehicle equipped with a Multiplex G9 unit used for controlling equipment and accessories in the motorhome. The recall addresses a defect where excessive voltage may cause the components on the board to become damaged.

Damaged components may overheat, increasing the risk of a fire. No specific injuries or fatalities are reported in the source text.

Dealers will install an additional circuit module to the existing component board free of charge. Owner notification letters were mailed on February 9, 2022. Owners may contact Tourig at 1-303-710-2914 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
TOURIG MERCEDES-BENZ SPRINTER
Brand
TOURIG
Manufacturer
TOURIG
Category
Vehicle — Motorhome
Hazard
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • MERCEDES-BENZ SPRINTER

Distribution

Distributed nationwide across the United States.

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