The Recall Desk
Our severity:HighNHTSA·24E043000·Announced 2024-06-04

Firefly Multiplex G9 Units Recalled for Fire Risk in Motorhomes

Firefly Integrations is recalling Multiplex G9 units used in motorhomes because they can fail under excessive voltage, increasing the risk of a fire.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire risk) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Firefly Integrations, LLC is recalling certain Multiplex G9 units used for controlling equipment and accessories in motorhomes. These units can fail if excessive voltage is applied, causing the components on the board to become damaged.

A damaged circuit board increases the risk of a fire. Firefly has notified the RV manufacturer that purchased the affected multiplex units. Dealers for that RV manufacturer will add an additional circuit module to the existing component board, free of charge.

Owners may contact Firefly customer service at 1-574-825-4600. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The recalled product

Product
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER recall
Manufacturer
Firefly Integrations, LLC
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
13

Distribution

Distributed nationwide across the United States.

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