The Recall Desk
HighNHTSA·20E058000·Announced 2020-08-21

Firefly Integrations Recalls Multiplex G9 Units for Fire Risk

Firefly Integrations is recalling Multiplex G9 units used in motorhomes because excessive voltage can damage the circuit board, increasing the risk of a fire.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk of fire, which is a risk-of-harm product where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Firefly Integrations, LLC is recalling certain Multiplex G9 units used for controlling equipment and accessories in motorhomes. These units can fail if excessive voltage is applied, causing the components on the board to become damaged.

If too much voltage is applied to the unit and the circuit board becomes damaged, there would be an increased risk of a fire.

Firefly has notified the RV manufacturers that purchased the affected multiplex units. Dealers for those RV manufacturers will add an additional circuit module to the existing component board to provide reverse polarity and over-current protection. Owners may contact Firefly customer service at 1-574-825-4600 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER recall
Hazard
Affected units
2,487

Distribution

Distributed nationwide across the United States.