The Recall Desk
SevereNHTSA·21V873000·Announced 2021-11-10

Jeep Wagoneer and Grand Cherokee Airbag Control Software Defect

The Occupant Restraint Controller software in certain 2021-2022 Jeep models may be faulty, allowing airbags to disable without warning. This increases crash injury risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall addresses a software defect that can disable critical vehicle safety systems (airbags), which constitutes a structural vehicle defect per the severity rubric. No injuries or deaths are reported in the source text.

Plain-English summary

Chrysler is recalling certain 2022 Jeep Wagoneer, 2021 Jeep Grand Cherokee L, and 2022 Jeep Grand Wagoneer vehicles. These vehicles have a software defect in the Occupant Restraint Controller (ORC), the electronic system that controls the vehicle's airbags and seat belt restraints.

The faulty ORC software can disable the driver, passenger, and knee airbags without any warning. If these airbags fail to deploy during a crash, occupants lose critical protection and face increased risk of injury.

Owners should contact Chrysler dealers to have the ORC software reprogrammed at no cost. You can reach FCA US customer service at 1-800-853-1403 to schedule service. Notification letters were sent to owners on December 2, 2021. For more information, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

The recalled product

Product
JEEP GRAND CHEROKEE, GRAND WAGONEER, WAGONEER
Brand
JEEP
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Safety System
Hazard
Affected units
99,255

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • GRAND CHEROKEE
  • GRAND WAGONEER
  • WAGONEER

Distribution

Distributed nationwide across the United States.

Related recalls

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Same manufacturer · Chrysler (FCA US, LLC)

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