The Recall Desk
HighNHTSA·21V870000·Announced 2021-10-11

Ford recalls 2021 Explorer and Lincoln Aviator suspension modules

Ford is recalling certain 2021 Explorer and Lincoln Aviator vehicles with incorrect rear suspension module components due to a labeling error. The defect may affect vehicle handling, ride height, and braking, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a structural vehicle suspension defect with potential to increase crash risk. However, no injuries or crashes have been reported. Per the rubric, theoretical hazards without reported injury are capped at score 3 (High).

Plain-English summary

Ford Motor Company is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The vehicles may have incorrect rear suspension module components installed due to a labeling error during manufacturing.

A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics. This increases the risk of a crash.

Owners should contact Ford customer service at 1-866-436-7332 to schedule a remedy. Dealers will inspect the rear suspension module and replace any incorrect parts at no cost. Owner notification letters were mailed December 3, 2021. Owners can also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

The recalled product

Product
2021 FORD EXPLORER
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle
Hazard
  • suspension-defect
  • crash-risk
Affected units
20

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • EXPLORER
  • AVIATOR

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FORD

Same category