Ford recalls 2021 Explorer and Lincoln Aviator suspension modules
Ford is recalling certain 2021 Explorer and Lincoln Aviator vehicles with incorrect rear suspension module components due to a labeling error. The defect may affect vehicle handling, ride height, and braking, increasing crash risk.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: This recall involves a structural vehicle suspension defect with potential to increase crash risk. However, no injuries or crashes have been reported. Per the rubric, theoretical hazards without reported injury are capped at score 3 (High).
Plain-English summary
Ford Motor Company is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The vehicles may have incorrect rear suspension module components installed due to a labeling error during manufacturing.
A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics. This increases the risk of a crash.
Owners should contact Ford customer service at 1-866-436-7332 to schedule a remedy. Dealers will inspect the rear suspension module and replace any incorrect parts at no cost. Owner notification letters were mailed December 3, 2021. Owners can also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.
The recalled product
- Product
- LINCOLN, FORD AVIATOR, EXPLORER
- Brand
- LINCOLN
- Manufacturer
- Ford Motor Company
- Category
- Vehicle
- Affected units
- 20
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- AVIATOR
- EXPLORER
Distribution
Distributed nationwide across the United States.
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