The Recall Desk
SevereNHTSA·21V869000·Announced 2021-10-11

2021 Ford Escape hybrid battery may fail, causing sudden loss of drive power

Ford is recalling one 2021 Escape hybrid because the high voltage battery may fail, resulting in sudden loss of drive power and increased crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This is a structural defect in the vehicle's propulsion system. The high voltage battery failure creates a real safety hazard by causing sudden loss of drive power, which increases crash risk. Although no injuries or property damage have been reported, the structural nature of the defect and its safety-critical function warrant a Severe rating.

Plain-English summary

Ford Motor Company is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery in this vehicle may fail.

If the high voltage battery fails, the vehicle would experience a sudden loss of drive power. A sudden loss of drive power increases the risk of a crash.

Owners of the affected vehicle should contact Ford customer service at 1-866-436-7332 to schedule the remedy. The remedy consists of free replacement of the high voltage battery by a Ford dealer. Owner notification letters were mailed December 1, 2021. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 for additional information.

The recalled product

Product
2021 FORD ESCAPE
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Hybrid Powertrain
Hazard
  • battery-failure
  • loss-of-drive-power
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • ESCAPE

Distribution

Distributed nationwide across the United States.

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