2021 Mercedes-Benz Cabriolets: Rear Headrests May Be Incorrectly Mounted
Mercedes-Benz USA is recalling approximately 218 2021 Cabriolet models due to rear headrests that may be incorrectly mounted to the seatbacks. The headrests could move or detach during a crash, increasing the risk of injury.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: This is a structural vehicle defect affecting headrest mounting systems. Incorrectly mounted headrests could detach during a crash, creating significant injury risk. Although no injuries or deaths have been reported, the defect meets NHTSA's Severe classification criteria for structural vehicle defects.
Plain-English summary
Mercedes-Benz USA, LLC is recalling approximately 218 2021 Cabriolet models, including the C300, AMG C43, AMG C63, AMG C63 S, E450, and AMG E53. The affected vehicles have rear headrests that may be incorrectly mounted to the seatbacks.
If incorrectly mounted, the rear headrests could move or detach from the seats during a crash, increasing the risk of occupant injury. This defect affects the structural integrity of the seating system's head restraint.
Owner notification letters were mailed on July 16, 2021. The remedy is free of charge: dealers will inspect the rear seatback guide bushings and replace them if necessary. Owners can contact Mercedes-Benz USA customer service at 1-800-367-6372 (MBUSA recall number 2021060010) or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). More information is available at www.nhtsa.gov.
The recalled product
- Product
- 2021 MERCEDES-BENZ C300
- Brand
- MERCEDES-BENZ
- Manufacturer
- Mercedes-Benz USA, LLC
- Hazard
- headrest-detachment
- crash-injury
- structural-defect
- Affected units
- 218
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (6)
- C300
- AMG C43
- AMG C63 S
- AMG C63
- AMG E53
- E450
Distribution
Distributed nationwide across the United States.
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