The Recall Desk
Our severity:SevereNHTSA·20V791000·Announced 2020-12-17

Ford Recalls Transit Connect and EcoSport for Air Bag Defect

Ford is recalling 2019-2020 Transit Connect and 2020 EcoSport vehicles because air bag modules may lack first-stage booster propellant, preventing proper deployment in a crash.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where air bags may fail to deploy, increasing the risk of injury in a crash, which aligns with the 'Severe' criteria for significant injury risk.

Plain-English summary

Ford Motor Company is recalling certain 2019-2020 Transit Connect and 2020 EcoSport vehicles. The recall addresses a defect where either the driver-side or passenger-side frontal air bag modules are missing the first-stage booster propellant and sleeve. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The missing components mean the air bag modules will not deploy as intended in a crash, which increases the risk of injury to occupants. Ford has not reported any accidents or injuries associated with this defect in the provided text.

Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side free of charge. This recall began on February 18, 2021. Owners can contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD TRANSIT CONNECT, ECOSPORT
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Air Bag
Hazard
Affected units
12

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • TRANSIT CONNECT
  • ECOSPORT

Distribution

Distributed nationwide across the United States.

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