The Recall Desk
Our severity:SevereNHTSA·20V663000·Announced 2020-10-28

Daimler Recalls 2015-2020 Sprinter Vans for Steering Hose Defect

Daimler Vans USA is recalling 2015-2020 Mercedes-Benz and Freightliner Sprinter vans because hydraulic power steering hoses may detach, causing fluid leaks and loss of steering assist.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the steering system that may increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2015-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The recall involves the Sprinter 1500, 2500, 3500, and 4500 models. The defect involves the hydraulic power steering return line hoses, which may detach at their connection points under certain operating conditions. This detachment causes hydraulic fluid to leak.

The sudden loss of power steering assist and the leakage of hydraulic steering fluid onto the roadway may increase the risk of a crash. The recall began on December 23, 2020. Dealers will check the return line connections of the power steering system and correct them as needed, free of charge.

Owners may contact Daimler Vans USA customer service at 1-877-762-8267. The company's number for this campaign is NV3LETULPE. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
FREIGHTLINER, MERCEDES-BENZ SPRINTER 3500, SPRINTER 1500, SPRINTER 2500, SPRINTER 4500
Brand
FREIGHTLINER
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Steering System
Hazard
Affected units
47,667

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SPRINTER 3500
  • SPRINTER 1500
  • SPRINTER 2500
  • SPRINTER 4500

Distribution

Distributed nationwide across the United States.

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