The Recall Desk
Our severity:HighNHTSA·20V413000·Announced 2020-07-17

Ford recalls 2021 F-650 and F-750 trucks for missing heat shields

Ford is recalling certain 2021 F-650 and F-750 trucks because heat-protection components were not installed during assembly. Without these shields, the cabin floor and seat attachments may become too hot and cause burns.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves missing safety components that create a burn hazard. No injuries or deaths have been reported, so the score does not exceed 3 per the rubric criterion for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Ford Motor Company is recalling certain 2021 Ford F-650 and F-750 trucks equipped with 7.3L gasoline engines. The underbody heat shield and other heat-protection components were not installed during manufacturing.

Without these protective components, the interior cabin floor and seat attachments may reach elevated temperatures during certain driving conditions. Skin contact with these hot surfaces could cause injury.

Ford will notify owners. Dealers will install the missing heat shield, thermal insulator patch, seat base covers, and seat bolt covers at no charge. The recall began September 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 (Ford recall number 20S36) or the National Highway Traffic Safety Administration at 1-888-327-4236 or www.safercar.gov.

The recalled product

Product
FORD F-650 SD, F-750 SD
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Commercial Truck
Hazard
Affected units
1,229

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • F-650 SD
  • F-750 SD

Distribution

Distributed nationwide across the United States.

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