The Recall Desk
Our severity:SevereNHTSA·19V631000·Announced 2019-08-28

BMW Recalls 2020 X5 and X7 Models for Steering Rack Defect

BMW is recalling 2020 X5 and X7 vehicles because steering rack pinion teeth may break, causing loss of steering control and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering rack failure) that results in loss of steering control, which the rubric classifies as Severe.

Plain-English summary

BMW of North America, LLC is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i, and X7 M50i vehicles. The recall addresses a defect where the steering rack pinion teeth may break under load. This failure can result in a loss of steering control, which increases the risk of a crash.

The recall began on August 21, 2019. BMW will notify owners, and authorized dealers will replace the steering rack free of charge. Owners may contact BMW customer service at 1-800-525-7417 for more information.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
BMW X5, X7
Brand
BMW
Manufacturer
BMW of North America, LLC
Category
Vehicle — Steering System
Hazard
Affected units
12

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • X5
  • X7

Distribution

Distributed nationwide across the United States.

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