RAM 1500 Recall: Corrupted Memory May Disable Air Bags and Pretensioners
Chrysler is recalling 2019-2020 Ram 1500 vehicles because a software defect may disable air bags and seat belt pretensioners, increasing crash injury risk.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect where safety systems (air bags and pretensioners) may be disabled, significantly increasing the risk of injury in a crash.
Plain-English summary
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The recall addresses a defect where the flash memory of the Occupant Restraint Controller (ORC) may become corrupted. This corruption can disable the vehicle's air bags and seat belt pretensioners.
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash. The recall began on June 20, 2019.
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The recalled product
- Product
- RAM 1500
- Brand
- RAM
- Manufacturer
- Chrysler (FCA US LLC)
- Category
- Vehicle — Pickup Truck
- Affected units
- 295,981
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- 1500
Distribution
Distributed nationwide across the United States.
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