The Recall Desk
HighNHTSA·19V400000·Announced 2019-05-29

PL Custom Recalls 2017-2019 Ambulances Due to Reversed Backup Camera Image

PL Custom is recalling 2017-2019 Type I and III ambulances because backup camera monitors may revert to factory settings, reversing the image and increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (ambulance) where a defect increases the risk of a crash, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

PL Custom Emergency Vehicles is recalling certain 2017-2019 Titan Type I and Type III ambulances. The recall involves vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image.

The monitors may unexpectedly revert to factory default settings, which can cause the camera image to appear reversed. This defect may lead drivers to inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

The recall began on May 9, 2019. PL Custom Emergency Vehicles will work with ASA Electronics to notify affected owners and remedy the displays free of charge. Owners may contact ASA Electronics customer service at 1-800-384-4400 or PL Custom Emergency Vehicles at 1-732-233-1411. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
PL CUSTOM TYPE III, TYPE I
Brand
PL CUSTOM
Manufacturer
PL Custom Emergency Vehicles
Category
Vehicle — Ambulance
Hazard
Affected units
41

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • TYPE III
  • TYPE I

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · PL CUSTOM

Same hazard · crash risk

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