The Recall Desk
Our severity:SevereNHTSA·24V008000·Announced 2024-01-09

PL Custom Recalls 2020-2024 Ambulances Due to Electrical Fire Risk

PL Custom is recalling 2020-2024 Type 1 and Type 3 ambulances because a firmware defect may cause electrical circuits to overheat and catch fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (electrical system) that explicitly increases the risk of fire, meeting the criteria for a Severe rating.

Plain-English summary

PL Custom Emergency Vehicles is recalling certain 2020-2024 Ambulance & Rescue Vehicle Type 1 and Type 3 vehicles. The recall involves 39 vehicles.

The defect involves the vehicle's electrical system and wiring. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin. This results in overloaded electrical circuits, which can overheat and increase the risk of fire.

Dealers will update the firmware free of charge to correct the issue. Owner notification letters were mailed on January 25, 2024. Owners may contact PL Custom customer service at 1-732-223-1411 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
PL CUSTOM TYPE III, TYPE I
Brand
PL CUSTOM
Manufacturer
PL Custom Emergency Vehicles
Category
Vehicle — Ambulance / Emergency Vehicle
Hazard
Affected units
39

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • TYPE III
  • TYPE I

Distribution

Distributed nationwide across the United States.

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