The Recall Desk
Our severity:HighNHTSA·19V112000·Announced 2019-02-20

Porsche Recalls One 2019 Cayenne Turbo for Shock Absorber Defect

Porsche is recalling one 2019 Cayenne Turbo because shock absorber forks may allow the shock absorbers to loosen, potentially impairing steering.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (suspension) that may impair steering and increase crash risk, but no injuries or fatalities are reported in the source text.

Plain-English summary

Porsche Cars North America, Inc. is recalling one 2019 Cayenne Turbo vehicle. The recall addresses a defect in the front suspension where the shock absorber forks may allow the shock absorbers to loosen.

Loose shock absorbers may impair vehicle steering, which increases the risk of a crash. The recall began on April 19, 2019.

Porsche will notify the owner, and dealers will replace the shock absorber forks free of charge. Owners may contact Porsche customer service at 1-800-767-7243 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
PORSCHE CAYENNE
Brand
PORSCHE
Manufacturer
Porsche Cars North America, Inc.
Category
Vehicle — SUV
Hazard
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CAYENNE

Distribution

Distributed nationwide across the United States.

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