The Recall Desk
HighNHTSA·19V111000·Announced 2019-02-21

Porsche Recalls 2019 Cayenne Models Due to Rearview Camera Software Delay

Porsche is recalling 2019 Cayenne and Cayenne S vehicles because a software failure may delay the rearview camera image display, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (increased crash risk due to reduced visibility) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Porsche Cars North America, Inc. is recalling certain 2019 Cayenne and Cayenne S vehicles. The recall addresses a software failure that may cause the rearview camera image display to respond with a delay. As a result, these vehicles fail to comply with Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."

A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash. The source text does not report any specific injuries or fatalities associated with this defect.

Porsche will notify owners, and dealers will update the related software free of charge. The recall began on April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
PORSCHE CAYENNE
Brand
PORSCHE
Manufacturer
Porsche Cars North America, Inc.
Category
Vehicle — SUV
Hazard
Affected units
98

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CAYENNE

Distribution

Distributed nationwide across the United States.

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