The Recall Desk
HighNHTSA·18V898000·Announced 2018-12-19

Porsche Recalls 2017-2018 Panamera Models for Steering Software Failure

Porsche is recalling 2017-2018 Panamera vehicles because a software failure may cause intermittent loss of electric power steering assist, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a steering system defect that increases the risk of a crash, which fits the 'High' severity criterion for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Porsche Cars North America, Inc. is recalling certain 2017-2018 Porsche Panamera, Panamera 4, Panamera 4S, Panamera Turbo, Panamera 4S Executive, Panamera Turbo Executive, 2018 Panamera 4 Executive, Panamera 4 E-Hybrid, Panamera Turbo S E-Hybrid, Panamera 4 E-Hybrid Executive, Panamera S E-Hybrid Executive, Panamera 4 Sport Turismo, Panamera 4S Sport Turismo, Panamera 4 E-Hybrid Sport Turismo, Panamera Turbo Sport Turismo, and Panamera Turbo S Sport Turismo vehicles. The recall involves approximately 17,667 vehicles.

The defect is a software failure that may result in an intermittent loss of electric power steering assist. An intermittent loss of power steering assist can increase the risk of a crash.

Porsche will notify owners, and dealers will reprogram the power steering control unit, free of charge. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ13. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
PORSCHE PANAMERA
Brand
PORSCHE
Manufacturer
Porsche Cars North America, Inc.
Category
Vehicle — Steering System
Hazard
Affected units
17,667

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PANAMERA

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · PORSCHE

Same manufacturer · Porsche Cars North America, Inc.

See all →

Same hazard · loss of steering assist

See all →