The Recall Desk
HighNHTSA·18V676000·Announced 2018-09-26

Midwest Fire Recalls All-Poly Series Emergency Vehicles Due to Software Defect

Midwest Fire is recalling 2014-2019 All-Poly Series emergency vehicles because touchscreen software may cause accessories to turn on or off unexpectedly, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect can increase the risk of a crash, but the source text does not report any specific injuries or fatalities.

Plain-English summary

Midwest Fire Equipment & Repair Company is recalling certain 2014-2019 Midwest Fire All-Poly Series emergency vehicles. The recall involves vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products.

The touchscreens may experience false switch activations without the operator's knowledge, causing accessories such as emergency beacons or automatic snow chains to turn on or off. This unintended operation can affect vehicle performance and increase the risk of a crash.

Midwest will notify owners, and dealers will upgrade the software or retrofit fuses free of charge. The recall began on October 23, 2018. Owners may contact Midwest customer service at 1-800-344-2059 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MIDWEST FIRE ALL-POLY SERIES
Brand
MIDWEST FIRE
Manufacturer
Midwest Fire Equipment & Repair Company
Category
Vehicle — Emergency Vehicles
Hazard
Affected units
106

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • ALL-POLY SERIES

Distribution

Distributed nationwide across the United States.

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