Jaguar Recalls Vehicles Due to Intermittent Instrument Cluster Failure
Jaguar is recalling 2016-2018 XF, F-Pace, XJ, and XE vehicles because the instrument cluster may go blank, increasing crash risk.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The defect involves a loss of critical vehicle information (speed) that increases the risk of a crash, fitting the rubric for risk-of-harm products where injury has not yet been reported.
Plain-English summary
Jaguar Land Rover North America, LLC is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ, and 2018 Jaguar XE vehicles. The recall involves 7,036 vehicles in total.
The instrument cluster in these vehicles may intermittently go blank. When this happens, the driver cannot see important information such as vehicle speed, which increases the risk of a crash.
Jaguar will notify owners, and dealers will update the vehicle software free of charge. The recall was expected to begin on December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- JAGUAR F-PACE, XF, XE, XJ
- Brand
- JAGUAR
- Manufacturer
- Jaguar Land Rover North America, LLC
- Category
- Vehicle — Instrument Cluster
- Affected units
- 7,036
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (4)
- F-PACE
- XF
- XE
- XJ
Distribution
Distributed nationwide across the United States.
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