The Recall Desk
Our severity:SevereNHTSA·17V297000·Announced 2017-05-03

Audi Recalls 2017 Q5 Vehicles Due to Gearbox Defect

Volkswagen Group of America is recalling 2017 Audi Q5 vehicles because a gearbox defect may allow the vehicle to roll unexpectedly while in Park.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (gearbox) that creates a risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain 2017 Audi Q5 vehicles. The recall addresses a manufacturing defect within the gearbox that may cause the vehicle to roll unexpectedly despite the driver selecting the Park position.

If the parking brake is not applied, this defect increases the risk of a crash. Audi will notify owners, and dealers will replace the gearbox in the affected vehicles free of charge. The recall began on May 15, 2017.

Owners may contact Audi customer service at 1-800-253-2834 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) for more information. Volkswagen's number for this recall is 37K6.

The recalled product

Product
AUDI Q5
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Automatic Transmission
Hazard
Affected units
5

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • Q5

Distribution

Distributed nationwide across the United States.

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