The Recall Desk
Our severity:HighNHTSA·17V281000·Announced 2017-04-27

Keystone Recalls 2017 CrossRoads Volante Trailers Due to Bunk Support Defect

Keystone RV is recalling 2017 CrossRoads Volante trailers because the rear upper bunk may not be properly supported, posing a risk of injury if the bunk falls.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect in a vehicle component that could cause injury if the bunk falls, but no injuries or fatalities are reported in the source text, fitting the 'High' criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Keystone RV Company is recalling certain 2017 CrossRoads Volante trailers, specifically model 310BH. The recall addresses a defect where the rear upper bunk may not be properly supported.

Without proper supports, the bunk may fall when it is occupied, which increases the risk of injury. The recall began on May 10, 2017.

Dealers will add screws through the bunk supports into the wall studs to correct the issue, free of charge. Owners may contact Keystone customer service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CROSSROADS VOLANTE
Brand
CROSSROADS
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
29

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • VOLANTE

Distribution

Distributed nationwide across the United States.

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