The Recall Desk
SevereNHTSA·17V079000·Announced 2017-02-08

Mercedes-Benz Recalls 2016 GLE350 and GLS450 for Windshield Bonding Defect

Mercedes-Benz is recalling 2016 GLE350 and GLS450 vehicles because insufficient windshield bonding may cause the glass to separate in a crash, increasing injury risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (windshield separation) that increases the risk of injury in a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2016 GLE350 4Matic and GLS 450 4Matic vehicles. The recall addresses a defect where the windshield bonding may be insufficient. As a result, the windshield may separate from the vehicle in a crash. These vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and number 212, "Windshield Mounting."

If the windshield detaches during a crash, the passenger frontal air bag may not be supported properly after it deploys. This condition increases the risk of injury to occupants.

Mercedes-Benz USA will notify owners, and dealers will replace the windshield free of charge. The recall began in March 2017. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLE350, GLS450
Brand
MERCEDES-BENZ
Affected units
4

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • GLE350
  • GLS450

Distribution

Distributed nationwide across the United States.

Same manufacturer · Mercedes-Benz USA, LLC.

See all →