The Recall Desk
Our severity:SevereNHTSA·17E020000·Announced 2017-04-13

FiveCubits Recalls TREQ-VMx Tablets Due to Battery Overheating Risk

FiveCubits is recalling TREQ-VMx mobile data tablets used by commercial truck operators because the lithium ion polymer batteries may overheat, increasing the risk of fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a risk of fire due to battery overheating, which constitutes a significant injury/property-damage risk under the rubric for Severe (Score 4) recalls.

Plain-English summary

FiveCubits, Inc. is recalling certain TREQ-VMx mobile data tablets sold for use by commercial truck operators in the construction materials industry. The recall involves 13,240 units.

The tablets contain lithium ion polymer batteries that may overheat. If the battery overheats, there is an increased risk of a fire.

FiveCubits will notify owners and push an over-the-air (OTA) software update to keep the batteries at a low state of charge, free of charge. The recall began on June 12, 2017. Owners may contact FiveCubits customer service at 1-888-473-5832 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
ELECTRICAL SYSTEM:SOFTWARE recall
Manufacturer
FiveCubits, Inc.
Category
Consumer Product — Mobile Data Tablets
Hazard
Affected units
13,240

Distribution

Distributed nationwide across the United States.

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