The Recall Desk
Our severity:SevereCPSC·15204·Announced 2015-07-31

NVIDIA Recalls SHIELD Tablet Computers Due to Fire Hazard

NVIDIA is recalling approximately 83,000 SHIELD tablet computers because the lithium-ion batteries can overheat and pose a fire hazard.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with reported property damage (damage to flooring), which aligns with the rubric criterion for 'significant injury/property-damage reports' under the Severe category.

Plain-English summary

NVIDIA Corp. is recalling approximately 83,000 SHIELD tablet computers with 8-inch touch screens. The recall includes model numbers P1761, P1761W, and P1761WX with serial numbers ranging from 0410215901781 through 0425214604018. The tablets were sold in the United States and Canada from July 2014 through July 2015 for between $300 and $400.

The lithium-ion batteries in these tablets can overheat due to thermal runaway, posing a fire hazard. NVIDIA has received four reports of batteries overheating, including two reports of damage to flooring. No injuries have been reported.

Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet. The model and serial numbers are etched on the left side edge of the tablets, and the SHIELD logo is on the back.

The recalled product

Product
NVIDIA SHIELD tablet computers
Manufacturer
NVIDIA Corp., of Santa Clara, Calif.
Category
Consumer Product — Tablet Computers
Hazard
Affected units
83,000

Distribution

Distributed nationwide across the United States.

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