The Recall Desk
HighNHTSA·17E004000·Announced 2017-01-20

New Haven Recalls Wheelchair Securement Tiedowns Due to Crash Risk

The New Haven Companies is recalling Safe Haven Wheelchair Securement Tiedowns because they may not adequately secure a wheelchair in a crash, increasing injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (wheelchair securement) where injury has not yet been reported, fitting the 'High' severity criteria for potential injury in a crash without confirmed fatalities or serious injuries.

Plain-English summary

The New Haven Companies is recalling certain Safe Haven Wheelchair Securement Tiedowns, model number NH56328P028. The recall affects 9,535 units. The defect is that these tiedowns may not adequately secure a wheelchair in the event of a crash.

If the tiedown fails during a crash, the unrestrained wheelchair can increase the risk of injury to the occupant or those nearby. No specific injuries or deaths have been reported in the source text.

New Haven will notify purchasers, and the tiedowns will be replaced free of charge through a third party. The recall began on February 27, 2017. Owners may contact New Haven customer service at 1-818-686-7020 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
EQUIPMENT ADAPTIVE/MOBILITY recall
Manufacturer
The New Haven Companies
Category
Vehicle — Adaptive Equipment
Hazard
Affected units
9,535

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · crash injury

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