The Recall Desk
SevereNHTSA·16V831000·Announced 2016-11-17

Mercedes-Benz Recalls 2017 E-Class Vehicles for Underbody Fire Risk

Mercedes-Benz is recalling 799 model year 2017 E400 and E550 vehicles because insufficient clearance between the catalytic converter and underbody panel may cause a fire.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (underbody panel) that creates a risk of fire, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe, and E550 Convertible vehicles. The affected vehicles were manufactured between June 7, 2016, and September 8, 2016. A total of 799 vehicles are included in this recall.

The defect involves insufficient clearance between the left catalytic converter and the composite underbody panel. This lack of clearance may cause the panel to melt, which increases the risk of a fire.

Mercedes-Benz will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began in December 2016. Owners may contact Mercedes customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ E550, E400
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Passenger Car
Hazard
Affected units
799

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • E550
  • E400

Distribution

Distributed nationwide across the United States.

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