The Recall Desk
SevereNHTSA·16V643000·Announced 2016-09-06

Ford Recalls Multiple Models Due to Door Latch Defect

Ford is recalling specific 2012-2016 vehicles because door latches may break, allowing doors to open while driving.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (door latches) that could lead to significant injury if a door opens while the vehicle is in motion, meeting the criteria for a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. The recall involves a component within the door latches that may break. This defect can prevent the doors from latching properly or lead the driver or a passenger to believe a door is securely closed when it is not.

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant. The recall affects approximately 2,046,297 vehicles.

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
FORD, LINCOLN ESCAPE, TRANSIT CONNECT, MKC, MUSTANG
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Door Latches
Hazard
Affected units
2,046,297

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (6)

  • ESCAPE
  • TRANSIT CONNECT
  • MKC
  • MUSTANG
  • C-MAX
  • FOCUS

Distribution

Distributed nationwide across the United States.

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