The Recall Desk
SevereNHTSA·15V143000·Announced 2015-03-13

Toyota Recalls 2012-2014 RAV4 EV for Software-Related Loss of Drive Power

Toyota is recalling 2,497 RAV4 EV vehicles because a software issue may cause the electric motor to shift to neutral, resulting in a loss of drive power.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (software causing loss of drive power) that increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Toyota Motor Engineering & Manufacturing is recalling certain model year 2012-2014 RAV4 EV vehicles manufactured between July 24, 2012, and August 29, 2014. The recall involves 2,497 vehicles.

The recall is due to a software issue within a component of the Electric Vehicle Traction Motor Assembly. This issue may cause the electric propulsion motor to shift to "neutral," resulting in a possible loss of drive power. A loss of drive power may increase the risk of a crash.

Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software free of charge. The recall began on September 10, 2015. Owners may contact Toyota customer service at 1-800-331-4331 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
TOYOTA RAV4 EV
Brand
TOYOTA
Manufacturer
Toyota Motor Engineering & Manufacturing
Category
Vehicle — Electric Vehicle
Hazard
Affected units
2,497

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • RAV4 EV

Distribution

Distributed nationwide across the United States.

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