The Recall Desk
SevereNHTSA·15E082000·Announced 2015-10-06

Dorman Aftermarket Steering Shafts Recalled for Potential Separation Risk

Dorman is recalling aftermarket steering shafts for 1995-2002 Ford, Mercury, and Lincoln vehicles because they may separate, causing loss of steering control.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering shaft separation) that results in loss of steering control and increases the risk of a vehicle crash, meeting the criteria for a Severe rating.

Plain-English summary

Dorman Products, Inc. is recalling specific aftermarket replacement steering shafts sold for 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected parts include Dorman Steering Shafts (part number 425-359), Solutions Steering Shafts (part number 7-0359), and OE Solutions Steering Shafts (part number 425-359) manufactured between April 17, 2014, and September 28, 2015.

The recall is issued because these steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length. If the shafts separate, the driver would lose steering control, increasing the risk of a vehicle crash.

Dorman will notify owners, and dealers will replace the steering shaft free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCURY, FORD, LINCOLN GRAND MARQUIS, CROWN VICTORIA, TOWN CAR
Brand
MERCURY
Affected units
1,767

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • GRAND MARQUIS
  • CROWN VICTORIA
  • TOWN CAR

Distribution

Distributed nationwide across the United States.