The Recall Desk
Our severity:SevereNHTSA·14V514000·Announced 2014-08-22

Ford Recalls 2014 Focus and C-Max for Steering Gear Assembly Defect

Ford is recalling 2014 Focus and C-Max vehicles manufactured in August 2014 due to incorrectly assembled steering gears that may cause loss of steering control.

NHTSA safety advisory

Do not drive this vehicle

NHTSA advises owners to stop driving this vehicle until the recall repair has been completed.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering gear) that can lead to loss of steering control and crashes, meeting the criteria for a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain model year 2014 Focus and C-Max vehicles manufactured between August 8, 2014, and August 15, 2014. The recall addresses a defect where the steering gears may have been incorrectly assembled.

The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, which increases the risk of a crash. No specific number of affected units is provided in the source text, though the agency metadata indicates a potential total of 508 vehicles.

Ford will notify owners, and dealers will replace the steering gears free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD C-MAX, FOCUS
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Steering System
Hazard
Affected units
508

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • C-MAX
  • FOCUS

Distribution

Distributed nationwide across the United States.

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