The Recall Desk
HighNHTSA·13V306000·Announced 2013-07-10

Matthews Specialty Vehicles Recalls Buses Due to Awning Motor Screw Shear Risk

Matthews Specialty Vehicles is recalling specific 2000-2013 model year buses because power awning motor assembly screws may shear, potentially causing the awning to unfurl unexpectedly.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, as the source states the defect increases the risk of personal injury or a vehicle crash but does not cite specific incidents.

Plain-English summary

Matthews Specialty Vehicles is recalling specific model year 2013 Freightliner XCR, 2000 Thomas Built FE, 2013 International TerraStar, and 2011 Thomas Built CHSU/Mickey buses. The recall involves one 2013 Freightliner XCR bus manufactured on June 27, 2013; one 2000 Thomas Built FE bus manufactured on April 15, 2013; 2013 International TerraStar buses manufactured on June 12, 2013; and one 2011 Thomas Built CHSU/Mickey bus manufactured on April 24, 2013.

The recall is due to a design change in the power awning motor assembly that may cause the motor assembly screws to shear unknowingly. If the screws shear, the awning can unfurl unexpectedly while the vehicle is at rest or in transit, increasing the risk of personal injury or a vehicle crash.

Owners are instructed not to drive their vehicles until repairs can be performed. Matthews Specialty Vehicles will notify owners, and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
THOMAS BUILT, FREIGHTLINER, INTERNATIONAL CHSU/MICKEY, XCR, FE, TERRASTAR
Brand
THOMAS BUILT
Affected units
5

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • CHSU/MICKEY
  • XCR
  • FE
  • TERRASTAR

Distribution

Distributed nationwide across the United States.