The Recall Desk
Our severity:HighNHTSA·13V303000·Announced 2013-07-10

Ford Recalls 2013 C-Max Hybrids for Head Injury Safety Standard Failure

Ford is recalling 2013 C-Max hybrid vehicles without panoramic roofs because they failed to meet federal head injury safety standards. Dealers will install energy absorbers to reduce injury risk in crashes.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a structural defect that increases the risk of head injury in a crash, but the source text does not report any actual injuries or fatalities, fitting the 'High' criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles that do not have panoramic roofs. These vehicles were manufactured between January 19, 2012, and June 25, 2013. The recall involves 33,021 vehicles.

During vehicle testing, the recalled vehicles exceeded the head injury criteria requirement set by Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact." Consequently, these vehicles fail to conform to this federal safety standard. In the event of a crash, an occupant could be at an increased risk of injury.

Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof to correct the issue. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD redundant C-MAX HYBRID
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Hybrid Passenger Vehicle
Hazard
Affected units
33,021

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • redundant C-MAX HYBRID

Distribution

Distributed nationwide across the United States.

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