The Recall Desk
SevereNHTSA·10V587000·Announced 2010-11-17

Keystone Recalls RVs With Norcold Refrigerators Due to Fire Risk

Keystone is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series Norcold refrigerators because the safety shut-off mechanism may not prevent a fire.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall addresses a risk of fire, which is a significant hazard. Per the rubric, significant injury or property damage reports (or the potential for such via fire) in a vehicle context aligns with a Severe rating.

Plain-English summary

Keystone RV Company is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series Norcold refrigerators. The affected models include the Montana High Country, Montana-Big Sky, Raptor, Fuzion, and Montana, manufactured between 2007 and 2011.

The defect involves the refrigerators' safety features, which include a sensing algorithm or thermal switch designed to shut off power when high temperatures are detected. These devices are intended to prevent potential fires caused by possible hydrogen gas leaks. However, the response times of these safety devices are not sufficient to stop power in time to prevent a fire.

Keystone is working with Norcold to identify and notify affected owners. Owners will be instructed to contact Norcold dealers to receive the remedy free of charge. The recall began on December 10, 2010. Owners may contact Norcold at 1-800-767-9101 or Keystone at 866-425-4369 for more information.

The recalled product

Product
KEYSTONE MONTANA HIGH COUNTRY, MONTANA-BIG SKY, RAPTOR, FUZION
Brand
KEYSTONE
Manufacturer
KEYSTONE RV COMPANY
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
4,770

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • MONTANA HIGH COUNTRY
  • MONTANA-BIG SKY
  • RAPTOR
  • FUZION
  • MONTANA

Distribution

Distributed nationwide across the United States.

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