The Recall Desk
HighNHTSA·10V536000·Announced 2010-10-27

Mack Trucks Recall 2010-2011 CXU Models for Battery Box Lid Defect

Mack Trucks is recalling 2010-2011 CXU heavy trucks because improperly rotated rear hold-down brackets may prevent the battery box lid from seating correctly, posing a fall hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where a fall from the vehicle could result in personal injury, but no specific injuries or fatalities are reported in the source text, fitting the 'High' severity criteria for risk-of-harm products without reported injury.

Plain-English summary

Mack Trucks, Inc. is recalling certain model year 2010 through 2011 CXU and Pinnacle (CXU) heavy trucks manufactured between August 12, 2009, and August 31, 2010. The recall involves 1,760 vehicles. The defect concerns the rear hold-down brackets that secure the battery box lid, which may be rotated too far forward. This rotation can restrict the battery box lid from properly seating.

If the lid does not seat properly, it may come off when a person steps on the step, which could cause the person to fall from the vehicle and result in personal injury. No specific number of reported injuries or accidents is provided in the source text.

Owners should contact Mack Trucks at 1-800-866-1177 to schedule a free inspection and adjustment of the rear hold-down brackets. The safety recall began on December 1, 2010. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 or visit safercar.gov for more information.

The recalled product

Product
MACK CXU, PINNACLE (CXU)
Brand
MACK
Manufacturer
MACK TRUCKS, INC
Affected units
1,760

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • CXU
  • PINNACLE (CXU)

Distribution

Distributed nationwide across the United States.