The Recall Desk
ModerateNHTSA·10V124000·Announced 2010-03-30

Heartland Trail Runner and North Country Travelers Recalled for Incorrect Weight Labels

Heartland is recalling 2010-2011 Trail Runner and North Country travel trailers because the federal identification labels list incorrect Gross Axle Weight Rating (GAWR) information.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The recall addresses a labeling error that creates a theoretical risk of axle failure and crash if the vehicle is overloaded based on the incorrect label. No injuries or fatalities are reported, and the defect is a documentation/compliance issue rather than an active mechanical failure, fitting the criteria for a moderate severity voluntary precautionary recall.

Plain-English summary

Heartland Recreational Vehicles, LLC has notified the National Highway Traffic Safety Administration (NHTSA) of a noncompliance issue affecting certain model year 2010-2011 Trail Runner and North Country travel trailers. The recall involves 1,354 units where the federal identification label does not contain the correct Gross Axle Weight Rating (GAWR) information. Specifically, the label states the GAWR for each axle to be 5,200 lbs, whereas the actual GAWR is 5,080 lbs.

This labeling error creates a safety risk because towing a vehicle with the axles loaded beyond the specified weight rating may result in axle failure. Such a failure could lead to poor vehicle handling and increase the risk of a crash causing property damage or personal injury.

The recall began on May 14, 2010. Dealers will mail the corrected label to consumers or install the label free of charge upon request. Owners may contact Heartland Warranty/Service Department by email at [email protected] or by phone at 1-877-262-8032. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit safercar.gov.

The recalled product

Product
HEARTLAND NORTH COUNTRY, TRAIL RUNNER
Brand
HEARTLAND
Affected units
1,354

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • NORTH COUNTRY
  • TRAIL RUNNER

Distribution

Distributed nationwide across the United States.