The Recall Desk
Agency classClass IIOur severity:SevereFDA (Devices)·Z-2734-2018·Announced 2018-08-15

Waterpik Sonic-Fusion Professional Recall Due to Charging Base Overheating

Water Pik, Inc. is recalling 3,797 Waterpik Sonic-Fusion Professional units because the charging base may overheat, melt, or spark, posing fire, shock, or burn risks.

The agency’s classification

FDA (Devices): Class II

Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.

This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a risk of fire, shock, or burns, which constitutes significant injury risk. This aligns with the rubric for Severe (Score 4) recalls involving significant injury reports or high-risk hazards.

Plain-English summary

Water Pik, Inc. is recalling 3,797 units of the Waterpik Sonic-Fusion Professional, Model SF-02. The recall covers devices with serial numbers ranging from SF02 17 06 01 through SF02 18 06 28. The product is a combination oral irrigator and powered toothbrush.

The recall is being issued because the charging base may overheat, resulting in localized melting and sparking. This defect may cause fire, electric shock, or burns. The agency has classified this as a Class II recall.

The affected units were distributed nationwide in the United States and in Canada. Consumers should stop using the device immediately and contact Water Pik, Inc. for instructions on how to resolve the issue.

The recalled product

Product
Waterpik Sonic-Fusion Professional, Model: SF-02 Product Usage: The device is composed of a unit base and an oral irrigator/ battery operated brush power handle. The device provides a pulsating stream of potable water and/or powered toothbrush action to remove plaque and…
Manufacturer
Water Pik, Inc.
Category
Medical Device — Oral Care
Hazard
Affected units
3,797

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • Serial #: SF02 17 06 01 through SF02 18 06 28

Distribution

Distributed nationwide across the United States.

The notice also names 51 states specifically:

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