Call station devices may fail to transmit emergency alarms to staff
Securitas Healthcare's Arial Call Station (models CSK200 and CSK200MR) may fail to transmit alarms and experience premature battery depletion. The FDA recall affects 1,268 units distributed in the U.S. and Canada.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: This FDA Class II recall involves a failure-to-alert risk in a critical emergency communication device. No illnesses or injuries have been reported, so the score reflects the potential harm from the defect without documented incidents.
Plain-English summary
The Securitas Healthcare Arial Call Station (models CSK200 and CSK200MR) is a wireless, battery-operated call device installed in resident living areas to allow immediate staff response. The FDA has initiated a Class II recall affecting 1,268 units.
The recall was issued due to a risk that alarms will not be received by the Arial Wireless Emergency Call System and premature battery depletion. These defects could prevent residents from successfully alerting staff during emergencies.
The affected devices were sold between July 26, 2022, and June 5, 2024, and were distributed across multiple U.S. states including those in the Northeast, Minnesota, Washington, Maryland, Texas, Wisconsin, Oregon, Mississippi, and California, as well as in Canada.
The recalled product
- Product
- Arial Call Station, Model Numbers CSK200 and CSK200MR, is a wireless, battery-operated call device installed inside resident living areas to allow immediate staff response.
- Manufacturer
- Securitas Healthcare LLC
- Affected units
- 1,268
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (3)
- All units of the Affected Device Models sold between July 26
- 2022 and June 5
- 2024
Distribution
Related recalls
Same manufacturer · Securitas Healthcare LLC
See all →- HighArial call stations recalled over a firmware issue affecting battery alerts
FDA (Devices) · 2026-01-14
- HighEmergency call stations recalled over missing low battery alerts
FDA (Devices) · 2026-01-14
- HighArial Server Software Fails to Notify Users of Emergency Calls
FDA (Devices) · 2024-12-04
- HighWireless Nurse Call Station Recalled for Potential Alarm Communication Failure
FDA (Devices) · 2024-07-31
- HighArial Emergency Mobile App Restarts Cause Alert Overload and Call Failures
FDA (Devices) · 2024-06-12
Same hazard · failure to alert
See all →- Severe
- HighCELL-DYN Ruby hematology analyzer medical device recall
FDA (Devices) · 2025-04-30
- High
- High
- HighEdwards Recalls Mechanical Heat Detectors Due to Fire Alert Failure
CPSC · 2020-06-17