The Recall Desk
CriticalFDA (Devices)·Z-1945-2025·Announced 2025-06-25

Dexcom One+ Continuous Glucose Monitoring System Receiver Speaker Defect

Dexcom, Inc. is recalling 26,291 units of the Dexcom One+ Continuous Glucose Monitoring System due to defective foam or assembly errors that may prevent audible alerts for low or high blood glucose levels, potentially leading to seizures, loss of consciousness, or death.

What this means for you

Highest-severity recall. Risk of serious injury or death is documented or strongly suspected. Stop using the product now and follow the agency's instructions.

Our severity reasoning: The recall is FDA Class I, the highest regulatory classification, and the source text explicitly identifies potential fatal outcomes (death, seizures, loss of consciousness) from missed audible alerts. This meets the Critical threshold per the rubric.

Plain-English summary

Dexcom, Inc. is recalling 26,291 units of the Dexcom One+ Continuous Glucose Monitoring System (SKU Part Numbers STK-D7-013, STK-D7-014, and STK-D7-103) worldwide, including distribution across the United States and 35 other countries.

A defective foam or assembly error may cause the receiver speaker to lose contact with the printed circuit board. This defect can result in missed audible alerts that notify users of low or high blood glucose values.

Missed audible alerts could lead to untreated low or high blood glucose episodes (hypoglycemia or hyperglycemia), which may cause seizures, vomiting, loss of consciousness, or death.

Consumers who have received one of these devices should contact Dexcom, Inc. for guidance on obtaining a replacement or repair to ensure the device functions properly.

The recalled product

Product
Dexcom One+ Continuous Glucose Monitoring System, SKU(Part Number): STK-D7-013 (MT28285-1), STK-D7-014 (MT28285-1), STK-D7-103 (MT28285-2)
Manufacturer
Dexcom, Inc.
Hazard
  • speaker-defect
  • missed-alerts
  • hyperglycemia
  • hypoglycemia

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (3)

  • All Lots/ UDI: STK-D7-013 - 00386270003812
  • STK-D7-014 - 00386270003843
  • STK-D7-103 - 00386270003836

Distribution

Distributed nationwide across the United States.