The Recall Desk
HighFDA (Devices)·Z-1270-2025·Announced 2025-03-12

Philips BGM 4 Blood Glucose Meter Battery Expansion Risk Recall

Telcare recalls 34,764 Philips BGM 4 blood glucose meters (Model TM0009) nationwide due to battery expansion and swelling. The battery may cause the back cover to separate or, in worst-case scenarios, explode. No injuries reported to date.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: FDA Class II medical device with identified risk of battery explosion and serious injuries (eye injury, concussion, vision impairment) from projectiles, but no reported illnesses or injuries to date. Hazard identified through post-market surveillance remains theoretical in actual manifestation.

Plain-English summary

Telcare, LLC recalls 34,764 Philips Connected Blood Glucose Meter (BGM 4, Model TM0009) distributed nationwide due to battery expansion and swelling in the device.

The issue involves the meter's battery expanding, which can cause the removable back cover (battery port) to separate from the device. In worst-case scenarios, the battery may swell further and potentially explode. Exposure to such an explosion could create projectiles and pose health risks including eye injury, blurred vision, concussion, and dizziness.

If the back cover separates due to battery expansion, the device may lose primary function, preventing blood glucose measurement. This could delay treatment and lead to prolonged low or high blood sugar levels. While no injuries or device explosions have been reported to date, the defect has been identified through post-market surveillance and customer complaints.

Consumers with affected meters (Model TM0009, serial numbers starting with TF or TG) should check their device serial number and contact Telcare or their healthcare provider for guidance on replacement or remediation.

The recalled product

Product
Philips Connected Blood Glucose Meter, BGM 4; Model Number: TM0009;
Manufacturer
Telcare, LLC
Hazard
  • battery-swelling
  • battery-explosion
  • eye-injury
  • projectile

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • Model Number: TM0009
  • UDI-DI: 00859519002407
  • TF098191
  • TF079123
  • TF076786
  • TF076836
  • TF089080
  • TF088984
  • TF086097
  • TF085390
  • TF085029
  • TF084238
  • TF098751
  • TF098975
  • TF098976
  • TF096704
  • TF096961
  • TF096966
  • TF117862
  • TF127077

Distribution

Distributed nationwide across the United States.