Blood glucose meters recalled over display segments that can misread values
Trividia Health is recalling 601 Good Neighbor Pharmacy TRUE METRIX blood glucose meters over a display defect that can cause glucose values to be misread.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: Scored 3 under the risk-of-harm criterion: a misread glucose value can drive an inappropriate treatment decision, and no injuries are reported.
Plain-English summary
The Good Neighbor Pharmacy TRUE METRIX Self Monitoring Blood Glucose Meter, model RE4011-01, from Trividia Health, is being recalled.
The firm describes a manufacturing defect causing LCD display issues with missing or partial segments (ghosting) that can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management.
The recall covers 601 units, with meter kit UDI-DI 00087701426254 and meter UDI-DI 00021292007690, distributed in New York, Virginia, Florida, Ohio, California, Kentucky and North Carolina. The FDA has classified the action as Class II.
The enforcement record describes the defect and reports no injuries. People using an affected meter should check whether their serial number is in scope and follow the firm's instructions.
The recalled product
- Product
- Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter. Model/Catalog Number: RE4011-01.
- Manufacturer
- Trividia Health, Inc.
- Hazard
- display-defect
- erroneous-results
- diabetes
- misreading
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (20)
- T13908302
- T13908303
- T13908304
- T13908305
- T13908306
- T13908307
- T13908308
- T13908309
- T13908310
- T13908311
- T13908312
- T13908313
- T13908314
- T13908315
- T13908316
- T13908317
- T13908318
- T13908319
- T13908320
- T13908321
Distribution
Distributed nationwide across the United States.
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