The Recall Desk
HighFDA (Devices)·Z-0413-2026·Announced 2025-11-05

[pending] Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter. Model/Catalog Number: RE401

Pending LLM rewrite. Source: FDA_DEVICE Z-0413-2026.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Pending LLM scoring against the rubric.

Plain-English summary

Manufacturing defect causing LCD display issues with missing or partial segments (ghosting) that can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management.

The recalled product

Product
Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter. Model/Catalog Number: RE4011-01.
Manufacturer
Trividia Health, Inc.

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • T13908302
  • T13908303
  • T13908304
  • T13908305
  • T13908306
  • T13908307
  • T13908308
  • T13908309
  • T13908310
  • T13908311
  • T13908312
  • T13908313
  • T13908314
  • T13908315
  • T13908316
  • T13908317
  • T13908318
  • T13908319
  • T13908320
  • T13908321

Distribution

Distributed nationwide across the United States.