The Recall Desk
ModerateFDA (Devices)·Z-2201-2020·Announced 2020-06-10

Trividia True Metrix Air Blood Glucose Meter Recall for Unit Error

One True Metrix Air blood glucose meter is being recalled because it displays results in mmol/L instead of mg/dL.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The recall is classified as FDA Class II, and the hazard involves a labeling/measurement error that could lead to incorrect medical decisions, fitting the criteria for moderate severity without reported injuries.

Plain-English summary

Trividia Health, Inc. is recalling one (1) TRUE METRIX AIR blood glucose meter. The device was distributed in the United States, including in the state of Florida, and was packaged into a TRUE METRIX blood glucose meter kit.

The recall is due to an incorrect factory-set unit of measure. The meter displays glucose results in mmol/L rather than the standard mg/dL, which could lead to misinterpretation of blood glucose levels.

Consumers who have this specific meter, identified by Serial Number TA1548753, should stop using it and contact Trividia Health, Inc. for instructions on how to proceed.

The recalled product

Product
TRUE METRIX SELF MONITORING BLOOD GLUCOSE SYSTEM - Product Usage: is intended for the quantitative measurement of glucose (sugar) in fresh capillary whole blood samples drawn from the fingertip or forearm.
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • Serial Number TA1548753

Distribution

Distributed nationwide across the United States.

The notice also names 2 states specifically: