The Recall Desk
HighFDA (Devices)·Z-0678-2025·Announced 2024-12-18

Hermes Medical Imaging Software May Cause Incorrect Image Reconstruction

Hermes Medical Solutions is recalling Hybrid Recon software (versions 4.0.0x and 5.0.0) due to a potential software configuration issue that may cause incorrect alignment during SPECT/CT image reconstruction. The issue affects 778 systems in the U.S. and internationally.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: FDA Class II medical device recall with potential for diagnostic error due to software configuration issue. The hazard is theoretical with no reported illnesses or injuries, but the risk-of-harm nature of medical imaging software warrants high severity classification.

Plain-English summary

Hermes Medical Solutions AB is recalling Hybrid Recon software on Hermes Medical Imaging Suite version 6.1, specifically versions 4.0.0x and 5.0.0 of the Hybrid Recon software. A total of 778 systems are affected by this recall.

The software has a potential configuration issue that may result in incorrect alignment when reconstructing SPECT/CT (Single Photon Emission Computed Tomography/Computed Tomography) studies. Incorrect image alignment could potentially compromise the accuracy of medical imaging and diagnosis.

The affected systems have been distributed in the United States in California, Connecticut, Florida, Hawaii, Kentucky, Massachusetts, Maryland, Missouri, New Jersey, New York, Ohio, Tennessee, Texas, Virginia, and Washington, as well as internationally in Germany and the United Kingdom.

Healthcare facilities using the affected software versions should contact Hermes Medical Solutions AB regarding this recall and obtain guidance on addressing this issue. Clinicians should be aware of the potential for incorrect image reconstruction when using the affected software versions.

The recalled product

Product
Hybrid Recon software on Hermes Medical Imaging Suite version 6.1 Hybrid Recon software versions affected are 4.0.0x and 5.0.0
Manufacturer
Hermes Medical Solutions AB
Hazard
  • incorrect-alignment
  • image-reconstruction-error
  • diagnostic-error

Distribution

Distributed in 15 states:

  • CA
  • CT
  • FL
  • HI
  • KY
  • MA
  • MD
  • MO
  • NJ
  • NY
  • OH
  • TN
  • TX
  • VA
  • WA