The Recall Desk
HighFDA (Devices)·Z-0216-2015·Announced 2014-11-26

Silver Star Brands Recalls Transport Chair and Rollator Due to Wheel Failure

Silver Star Brands is recalling Transport Chair and Rollator units because the wheel assembly may fail, resulting in damaged wheels.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a mobility aid for injured and infirm individuals where a mechanical failure (wheel assembly) poses a risk of harm, but the source text does not report any injuries or illnesses, fitting the 'High' severity criteria for risk-of-harm products without reported injury.

Plain-English summary

Silver Star Brands is recalling the Transport Chair and Rollator in One, Model HE21630011 Burgundy and HE21630011 Blue. This product is a walker/rolling chair used to assist injured and infirm people to walk or be ambulatory. The recall involves 129 units distributed nationwide, including in Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, New York, North Carolina, Ohio, Oklahoma, and Pennsylvania. The affected units have SKUs 348709 404 and 348709 605.

The recall was initiated because the company received several reports of the wheel assembly failing, which resulted in damaged wheels. The source text does not report any injuries or illnesses associated with these failures.

Consumers should stop using the recalled Transport Chair and Rollator immediately. The source text does not specify a remediation method or contact information for consumers.

The recalled product

Product
Transport Chair and Rollator in 1, Model HE21630011 Burgundy and HE21630011 Blue. This is a walker/rolling chair. Used to assist injured and infirm people to walk or be ambulatory.
Manufacturer
Silver Star Brands
Affected units
129

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (2)

  • SKU 348709 404
  • SKU348709 605

Distribution

Distributed nationwide across the United States.

The notice also names 27 states specifically: