The Recall Desk
SevereCPSC·26092·Announced 2025-11-13

Tesla Powerwall 2 Battery Systems Recalled Due to Fire and Burn Hazards

Tesla is recalling about 10,500 Powerwall 2 AC Battery Systems because lithium-ion cells can overheat and ignite. The company has received 22 overheating reports, including 5 fires, with no injuries yet.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: Multiple actual fire incidents (5 confirmed reports) and overheating events (22 reports) have been documented, representing a demonstrated fire and burn hazard in a residential energy storage system. While no injuries have been reported and property damage has been minor, the confirmed occurrence of actual fires elevates this from a theoretical risk to a substantiated safety issue.

Plain-English summary

Tesla is recalling approximately 10,500 Powerwall 2 AC Battery Power Systems sold through Tesla.com and certified Tesla installers nationwide between November 2020 and December 2022. These units are fully-integrated AC battery systems designed for residential energy storage and backup power.

The lithium-ion battery cells in certain Powerwall 2 systems can malfunction during normal use, causing the unit to stop functioning and overheat. This can result in smoke or flame, creating fire and burn hazards. Tesla has received 22 reports of overheating events, including 6 with smoke and 5 with fire, with no injuries reported. The fires caused minor property damage.

Tesla has already remotely discharged affected systems that are online to prevent further overheating until replacement units are installed. Consumers should check the Tesla App to determine if their unit is included in the recall.

For assistance, consumers can contact Tesla Support at [email protected] or 877-961-7652 (Monday–Friday, 8 a.m.–5 p.m. PT), or visit https://tesla.com/support/energy/powerwall/own/powerwall-2-replacement.

The recalled product

Product
Certain Tesla Powerwall 2 AC Battery Power System
Manufacturer
Tesla, Inc., of Reno, Nevada
Category
Consumer Product — Energy Storage / Battery System
Hazard
  • battery-malfunction
  • fire
  • burn-injury
Affected units
10,500

Distribution

Distributed nationwide across the United States.

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