Residential combi boilers recalled because hot water can exceed set temperature
About 1,100 IBC CX-199 and CX-150 combi boilers are recalled because the hot water can exceed the temperature set on the control panel, posing a burn hazard. No injuries have been reported.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: Rubric level 3 covers risk-of-harm products where injury has not yet been reported; the notice describes a burn hazard and states no injuries have been reported.
Plain-English summary
CX Combi Boilers are single, compact residential gas boilers that supply both central heating and hot water on demand. They are rectangular metal boxes with a control panel on the front and a red IBC label in the top left corner. Only models CX-199 and CX-150 with certain serial numbers are recalled, covering units made between April 2023 and April 2024 and between June 2024 and April 2025; the model number appears in the upper left corner of the touch screen and both numbers appear on the rating plate inside the unit. About 1,100 were sold in the United States, with about 880 more sold in Canada, through home improvement distributors nationwide from May 2023 through June 2025 for between $4,700 and $5,100.
The hot water can exceed the temperature set on the control panel, which poses a burn hazard to users. The firm has received five reports of the hot water temperature fluctuating while in use. No injuries have been reported.
Owners should contact IBC to schedule a free in-home repair by an authorized technician, who will install a mixing valve if needed. Consumers can continue to use the recalled boilers for central heating.
The recalled product
- Product
- CX Series Combi Boiler
- Manufacturer
- IBC Technologies USA Inc., of Lawnside, New Jersey
- Category
- Consumer Product — Home Heating
- Hazard
- burn-hazard
- water-temperature
- gas-boiler
- Affected units
- 1,100
Distribution
Distributed nationwide across the United States.
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