The Recall Desk
Our severity:HighCPSC·25436·Announced 2025-08-14

Viewrail floating stair LED modules can overheat and melt

Electronic LED modules used with floating stairs and rails are being recalled because the module can overheat and melt, posing a fire hazard. About 2,720 units are affected.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Risk-of-harm product: twenty modules overheated or melted but the source reports no fires, property damage or injuries.

Plain-English summary

An electronic module for LEDs used to control lighting with floating stairs and rails is being recalled. The module sits inside the metal stringer tube on the back of the stairs, is rectangular and white, and carries model number E2-WR on the front. About 2,720 units are affected.

The stated hazard is that the LED module can overheat, causing it to melt, posing a fire hazard. The firm has received 20 reports of modules overheating or melting. No injuries have been reported.

The modules were sold at Viewrail.com from August 2023 through June 2025 for about $80.

Consumers should contact Viewrail to schedule a technician visit to replace the module free of charge, or request a refund for the module.

The recalled product

Product
Electronic LED modules used on Floating Stairs and Rails
Manufacturer
Viewrail, of Goshen, Indiana
Category
Consumer Product — Stair lighting module
Hazard
Affected units
2,720

Distribution

Distributed nationwide across the United States.

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