The Recall Desk
SevereCPSC·25402·Announced 2025-07-24

Apollo City 2024 Electric Scooters Recalled for Stem Cracking and Fall Injuries

Apollo is recalling approximately 790 Model Year 2024 electric scooters because the stem weld can crack and break during use, creating a fall hazard. Reports include 10 instances of stem cracking, 4 riders falling, and one injury.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: Structural defect in critical steering component with multiple incident reports (10 stem cracks, 4 falls) and reported injury, on a high-speed consumer product (32 mph top speed).

Plain-English summary

Apollo Imports Inc. is recalling approximately 790 Model Year 2024 Apollo City electric scooters. The dual-motor scooters have top speeds of 32 miles per hour, gray exterior finish, headlight, and rear brake light. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764.

The weld line on the stem can crack, causing the stem to break. This poses a fall and injury hazard to riders, particularly at the scooter's operating speeds up to 32 miles per hour.

Apollo has received 10 reports of the weld cracking on the stem. Four of these reports involved riders coming off the scooter, and one rider reported abrasions from the fall. The scooters were sold at Best Buy stores nationwide and online at Apolloscooters.co, Amazon.com, and BestBuy.com between June 2024 and April 2025 for approximately $1,800.

Consumers should immediately stop using the recalled scooters. Apollo is offering a free replacement stem. Consumers can participate in the recall by visiting https://apolloscooters.co/pages/apollo-city/recall to fill out an online form, or by taking their scooter to a service location for free stem replacement. Service locations can be found at https://apolloscooters.co/pages/locations-near-you. Consumers can also contact Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday, email [email protected], or visit www.apolloscooters.co.

The recalled product

Product
Apollo City Model Year 2024 Electric Scooters
Manufacturer
Apollo Imports Inc., of Newark, Delaware
Category
Consumer Product — Electric Scooter
Hazard
  • stem-cracking
  • fall-injury
  • structural-defect
Affected units
790

Distribution

Distributed nationwide across the United States.

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