The Recall Desk
HighCPSC·25244·Announced 2025-05-01

Santa Cruz Heckler 9 Electric Bicycles Recalled Due to Fire Hazard

Santa Cruz Bicycles is recalling about 2,850 Heckler 9 electric bicycles due to a fire hazard in the lithium-ion battery. The firm has received three reports of fires with some property damage but no reported injuries.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recalled product involves a high-risk hazard (lithium-ion battery fire) with documented reports of fires and property damage, placing it in the High category. Although no injuries have been reported, the risk of harm is significant and fires have already occurred, warranting a score of 3.

Plain-English summary

Santa Cruz Bicycles LLC is recalling approximately 2,850 Heckler 9 electric bicycles sold nationwide from October 2021 through January 2025. The bicycles are equipped with a 720W lithium-ion battery housed in a black case under the frame. The recalled batteries can overheat, posing a fire hazard.

The firm has received three reports of fires involving the recalled bicycles, including some property damage. No injuries have been reported.

Consumers should immediately stop using the recalled electric bicycles and disconnect the battery from the bike and charger. Consumers should visit https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery to determine if their bicycle is affected and register for a free replacement battery. Those with affected batteries must write "Recalled" on the battery and upload a photograph to the website before disposing of the battery in accordance with local and state regulations.

For more information, contact Santa Cruz Bicycles toll-free at 833-944-8335 from 9 a.m. to 5 p.m. PT Monday through Friday, or visit https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery or www.santacruzbicycles.com and click on "Product Recalls."

The recalled product

Product
Heckler 9 Electric Bicycles
Category
Consumer Product — Electric Bicycles
Hazard
  • fire
  • battery-overheat
Affected units
2,850

Distribution

Distributed nationwide across the United States.

Related recalls

Same category