The Recall Desk
HighCPSC·25045·Announced 2024-11-14

DeNova Detect Combination Alarms Recalled for Failure to Alert to Carbon Monoxide

New Cosmos USA recalls about 26,360 DeNova Detect combination natural gas and carbon monoxide alarms because they can enter sleep mode and fail to alert consumers to dangerous gas levels. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The defect poses a risk of carbon monoxide poisoning, a serious hazard, placing this in the High category for risk-of-harm products. No injuries have been reported and the hazard is currently theoretical, limiting the score to a maximum of 3 per rubric criteria.

Plain-English summary

The DeNova Detect brand combination natural gas and carbon monoxide alarms (model DD622NCV) are being recalled by distributor New Cosmos USA Inc. About 26,360 units were sold.

The recalled alarms have a defect that causes them to enter sleep mode after alerting consumers to the presence of natural gas or carbon monoxide, if the alert lasts less than four minutes. While in sleep mode, the alarms can fail to detect and alert to new incidents of natural gas or carbon monoxide, creating a risk of carbon monoxide poisoning.

These alarms were sold at Lowe's stores nationwide and online through Amazon.com, Lowes.com, and Denovadetect.com between December 2023 and July 2024, priced between $90 and $102. No injuries or illnesses have been reported.

Consumers should immediately register online at www.denovadetect.com/safetynotice-dd622 to receive a prepaid shipping package and replacement alarm. Consumers may continue using the recalled alarms until they install the replacement. For more information, contact New Cosmos USA Inc. toll-free at 888-447-6016 from 7 a.m. to 7 p.m. ET Monday through Friday, email [email protected], or visit www.denovadetect.com.

The recalled product

Product
DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms
Category
Consumer Product — Safety Alarm
Hazard
  • carbon-monoxide-poisoning
  • detection-failure
Affected units
26,360

Distribution

Distributed nationwide across the United States.

Related recalls

Same category